Shop Policies

 Turn around Time (TAT)

Our current turn around time is 15-20 business days starting the day after your order is placed (This does not include weekends/holidays).

This does not include shipping time. If we run into any hiccups or delays, we will reach out to you right away to keep you updated! Custom pieces are subject to a longer TAT to make sure we bring your vision to life.

Shipping

As soon as your order is shipped, you will receive a USPS tracking number. Please note that once your order is shipped, it is in USPS’s hand and we are not responsible for any issues that occur in transit. 

Refund Policy

As each piece of clothing is handmade upon order, we are currently not able to offer returns. If your order is not perfect, do not hesitate to reach out! We would love to work with you on a solution. Please keep in mind that since each piece is handmade, there can be slight variations however we do try to be as precise as possible! Each piece is inspected before it ships to you, but in the rare event we miss something, please reach out within 7 days and let us know! We will be happy to make it right. Gift Cards may not be refunded.

Questions, comments, concerns? Email us any time at bespokeattireco@gmail.com. Please allow 1-3 business days for a response.

 

Wash & Care